The second-hand marketplace Shoppers Voice Displeasure Over Sizing Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its size classifications for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The company said the revised method more closely matches other platforms.
It has advised users to examine their items and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options after backlash from users.
